Piercing Pagoda

PIERCING PAGODA’S EXTENDED SERVICE AGREEMENT

What is covered?
The Piercing Pagoda Extended Service Agreement (the “Pagoda ESA”) provides a one-time replacement in the event that your jewelry purchase is damaged under normal conditions or due to a manufacturing defect during the first calendar year after the purchase of your jewelry.

Terms and Conditions
The Pagoda ESA is subject to the following terms and conditions:

  • The Pagoda ESA only covers product damage under normal conditions or due to a manufacturing defect. The Pagoda ESA does not cover any costs, expenses or damages not specifically set forth herein, including indirect or consequential damages.
  • The price of each Pagoda ESA is based upon the item's ticketed regular retail price, and is not available for all items.
  • Only one item is covered per Pagoda ESA.
  • The Pagoda ESA cannot be renewed.
  • The Pagoda ESA is only valid if the product's original receipt is attached.
  • The Pagoda ESA covers replacements only, not repairs. If the same item is not available as replacement, the Pagoda ESA holder may select an item of equal or lesser value and/or a merchandise credit (not in the form of a gift card).
  • The Pagoda ESA is for one-time use only - if an item is replaced under the Pagoda ESA, the replacement item will only be covered if an additional Pagoda ESA covering the replacement item is purchased.
  • Loss for any reason, including by theft, is not covered.
  • The Pagoda ESA can be returned for a refund within thirty (30) days of purchase, even if the covered item is not returned, or exchanged for store credit, only if the covered item is exchanged, between thirty one (31) and ninety (90) days after purchase.

Other Important Information

Obligations of the provider under the Pagoda ESA are backed only by Piercing Pagoda’s full faith and credit and are not guaranteed under a service contract reimbursement insurance policy. A claim against a provider shall also include a claim for return of the unearned provider fee.

The Pagoda ESA may be transferred, but all holders of the Pagoda ESA are subject to the terms and conditions contained herein.

THIS PAGODA ESA CAN ONLY BE PRESENTED AT PIERCING PAGODA LOCATIONS IN SERVICE AS OF THE DATE OF PRESENTATION. FOR A PIERCING PAGODA LOCATION WHERE YOU CAN PRESENT THIS PAGODA ESA, PLEASE CALL 1-800-866-9700 OR VISIT WWW.PAGODA.COM.

The provider under this Pagoda ESA is:
Piercing Pagoda
901 W. Walnut Hill Lane
Irving, Texas 75038